Leadership and Emotional Intelligence Coursera Week 4 Quiz

In this blog you will find the correct answer of the Coursera quiz Leadership and Emotional Intelligence Coursera Week 4 Quiz mixsaver always try to brings best blogs and best coupon codes

Week 4

Graded Quiz


1. Keerthi has worked very hard on developing an innovative new approach for carrying out a key project. This needs to be approved at a higher management level in the organization, but senior managers have so far given the idea no more than cursory attention. They have reluctantly agreed to Keerthi’s request for a meeting to discuss this matter. But Keerthi has just found out that other agenda items have been subsequently included in that meeting, and so she is likely to get just 10 minutes to present her approach. She feels quite sure that senior managers don’t feel inclined to change the existing methods, and are merely going through a ritual by making a short time allocation. She approaches you in an emotional and demoralized state. You have been her supervisor before. Though you work in a different part of the organization, she comes to you to be coached once in a while. What will you tell her?


2. As per Lewin’s Force Field Model, the best way for change to happen is to:


3. Sam had developed the earlier home-grown inventory management system, and was widely regarded as the expert in that area. However, the company has brought in a consultant to introduce a sophisticated new system in the place of old system developed by Sam. Sam feels a loss of status and certainty, and is upset and angry that he was not even consulted. What is the type of resistance triggered here?


4. In an organization while changing the performance management system, the change leader created understanding of why change was needed in the first place. Key people were taken to another unit which had implemented a similar system so that they could see the advantages of the system first hand. The change leader also addressed the “what’s in it for me” question – there will be greater opportunities for professional training and skill-building. Which phase of Lewin framework is the change leader dealing with?


5. Which phase of the Kotter model do the three steps of “communicating the vision for buy-in”, “empowering broad-based action”, and “generating short-term wins” belong to?


6. A change leader included individuals with: (a) Strong reputation for fairness and objectivity; (b) Right expertise needed for handling the challenge; and (c) Personal and positional power. Which step of the Kotter framework does this action belong to?


7. Which of the following points pertaining to the Kotter’s change framework is wrongly stated?


8. Which of the following points relating to “communicating for buy-in” do you DISAGREE with?


9. Which of the following statements will you DISAGREE with?


10. Which of the following statements will you DISAGREE with?





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