In this blog you will find the correct answer of the Coursera quiz Communication Strategies for a Virtual Age Coursera Week 3 mixsaver always try to bring the best blogs and best coupon codes
week- 3
Module 3 Quiz
1. Someone who speaks in a blunt and matter-of-fact way would best be described as:
- Hostile Communicator
- Indifferent Communicator
- Uninformed Communicator
- Supportive Communicator
2. Someone who seems to not care or is non-responsive to requests could best be considered a…
- Hostile Communicator
- Indifferent Communicator
- Uniformed
- Supportive Communicator
3. When you are trying to negotiate/persuade someone who is Achievement motivated a good strategy is to:
- Tell them how it would benefit the organization and their position
- Give them slightly unreasonable deadlines
- Tell them how much it would benefit group cohesion
- Present them with cost/benefits for each option.
4. How could we best persuade someone with a Personal Power motivation?
- As them for their advice/help/patronage.
- Describe the benefits to the organization.
- Give them very low risk options
- Give them a challenge
5. Open-ended questions are best used to:
*There is more than one right answer*
- As a followup to a closed ended question to get someone talking
- To potentially discover their communication style/power motivations
- To steer the conversation in a certain direction
- To find out something specific about the other person
6. How are strategic questions different from open-ended questions?
*There is more than one right answer*
- A strategic question is a type of open-ended question.
- Strategic questions move someone to an action, open-ended questions do not.
- Strategic questions are best posed as hypothetical.
- A strategic question gets a commitment from someone, open-ended questions do not.
7. Negotiating with someone about how much something will cost is a good example of:
- Positional Bargaining
- Strategic Questions
- Principled Bargaining
- Speaking to someone based on their power motivation
8. You are negotiating where to go on vacation with with a significant other. You want to go to Europe and have a luxurious month away. Your partner would like to go camping for a week instead. You have been arguing back and forth and are at a stalement. What should you do?
- Try to find some travel options that include camping visits in Europe.
- Just give in an do what your partner wants to avoid arguing more.
- Find a third option to compromise between your partner’s needs and or is completely different.
- Try to find out why the partner doesn’t want to go to Europe and or why they want to go camping.
9. The difference between Positional and Principled bargaining is?
- Positional bargaining deals with what is best to advance the speakers position within an organization, principled deals with what is best for the organization.
- Positional is about getting what your want and principled is about compromise.
- Positional is about getting what you want and principled is about asking why you want it.
- Positional is monetary and principled is non-monetary.
10. Jay is a micro-manager and seems to always want to know what everyone else is doing and have a say in any decision. We can assume that he has an influence/power motivation. Given that he is your manager how could you best work with him to accomplish your tasks?
*There is more than one right answer*
- You can try to ask him for his advice after you have finalized everything into a few options.
- Try to confront him and ask for some space in front of the group.
- You could ask him for his advice at the beginning and let them know that you will get back to them in regards to how you used their advice.
- You could ask Jay for his advice, decision making but with an unrealistic time constraint so that he will have to let you decide.
- You could agree to whatever they say and do what they want.
Important Links:
- Communication Strategies for a Virtual Age Coursera Week 1 Quiz
- Communication Strategies for a Virtual Age Coursera Week 2 Quiz