In this blog you will find the correct answer of the Coursera quiz Communication Strategies for a Virtual Age Coursera Week 3 mixsaver always try to bring the best blogs and best coupon codes

week- 3

Module 3 Quiz


1. Someone who speaks in a blunt and matter-of-fact way would best be described as:


  • Hostile Communicator
  • Indifferent Communicator
  • Uninformed Communicator
  • Supportive Communicator

2. Someone who seems to not care or is non-responsive to requests could best be considered a…


  • Hostile Communicator
  • Indifferent Communicator
  • Uniformed
  • Supportive Communicator

3. When you are trying to negotiate/persuade someone who is Achievement motivated a good strategy is to:


  • Tell them how it would benefit the organization and their position
  • Give them slightly unreasonable deadlines
  • Tell them how much it would benefit group cohesion
  • Present them with cost/benefits for each option.

4. How could we best persuade someone with a Personal Power motivation?


  • As them for their advice/help/patronage.
  • Describe the benefits to the organization.
  • Give them very low risk options
  • Give them a challenge

5. Open-ended questions are best used to:

*There is more than one right answer*


  • As a followup to a closed ended question to get someone talking
  • To potentially discover their communication style/power motivations
  • To steer the conversation in a certain direction
  • To find out something specific about the other person

6. How are strategic questions different from open-ended questions?

*There is more than one right answer*


  • A strategic question is a type of open-ended question.
  • Strategic questions move someone to an action, open-ended questions do not.
  • Strategic questions are best posed as hypothetical.
  • A strategic question gets a commitment from someone, open-ended questions do not.

7. Negotiating with someone about how much something will cost is a good example of:


  • Positional Bargaining
  • Strategic Questions
  • Principled Bargaining
  • Speaking to someone based on their power motivation

8. You are negotiating where to go on vacation with with a significant other. You want to go to Europe and have a luxurious month away. Your partner would like to go camping for a week instead. You have been arguing back and forth and are at a stalement. What should you do?


  • Try to find some travel options that include camping visits in Europe.
  • Just give in an do what your partner wants to avoid arguing more.
  • Find a third option to compromise between your partner’s needs and or is completely different.
  • Try to find out why the partner doesn’t want to go to Europe and or why they want to go camping.

9. The difference between Positional and Principled bargaining is?


  • Positional bargaining deals with what is best to advance the speakers position within an organization, principled deals with what is best for the organization.
  • Positional is about getting what your want and principled is about compromise.
  • Positional is about getting what you want and principled is about asking why you want it.
  • Positional is monetary and principled is non-monetary.

10. Jay is a micro-manager and seems to always want to know what everyone else is doing and have a say in any decision. We can assume that he has an influence/power motivation. Given that he is your manager how could you best work with him to accomplish your tasks?

*There is more than one right answer*


  • You can try to ask him for his advice after you have finalized everything into a few options.
  • Try to confront him and ask for some space in front of the group.
  • You could ask him for his advice at the beginning and let them know that you will get back to them in regards to how you used their advice.
  • You could ask Jay for his advice, decision making but with an unrealistic time constraint so that he will have to let you decide.
  • You could agree to whatever they say and do what they want.




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